Multiple Response System and System of Care: Two Policy Reforms Designed to Improve the Child Welfare System.
Lawrence, Nicole. Snyder, Elizabeth.
Duke University. Center for Child and Family Policy.
Center for Child and Family Policy
Rubenstein Hall 302 Towerview Road Duke University Box 90545
Durham, NC 27708
Tel: (919) 668-6918
Fax: (919) 668-6923
The North Carolina Division of Social Services (NCDSS) is currently implementing two initiatives designed to reform the child welfare system: the Multiple Response System (MRS) and System of Care (SOC).This policy brief focuses on the ways in which these two initiatives work in tandem to support common goals. It also offers recommendations and resources to policymakers and practitioners for developing similar initiatives or improving current practices in the child welfare system. Information is shared from an evaluation of the two programs by the Center for Child and Family Policy at Duke University. Analysis of the data found that implementing MRS and SOC simultaneously not only enhanced the implementation of MRS, but also provided positive outcomes for children, families, and communities. Of the 10 pilot counties involved in the MRS evaluation, three also were involved in the concurrent System of Care evaluation. Comparisons of the data collected in the MRS evaluation showed enhanced outcomes in the SOC counties in several important areas: Child and Family Team (CFT) meetings, community collaboration, and reducing duplication of services, effort, and time. Strategies for creating or strengthening a community SOC without grant funding are shared. 5 charts, 3 figures, and 5 references. (Author abstract modified)
child welfare reform; multitrack response system; systems of care; program improvement; family group conferencing; collaboration