Service Process and Quality in Therapeutic Foster Care: An Exploratory Study of One County System.
Pavlov, Thomas W. Hug, Richard W. Lourie, Ira S. Negash, Sesen.
Journal of Social Service Research
Vol. 36, No. 3 , p. 174-187
Taylor and Francis Group
530 Walnut Street Suite 850
Philadelphia, PA 19106
This study assesses the quality of services in the therapeutic foster care programs used by one county in the Midwest. Using a consultative quality assurance review methodology, evaluators examined 67 randomly sampled cases across seven agencies to assess the service quality issues experienced by children. Following interviews with staff, foster parents, and children, and a review of case records, reviewers observed failures in service and in adherence to national program model standards and state regulations. The research indicates the need for consistent monitoring of child-placing agencies and the need for additional research linking service quality with foster care outcomes. (Author abstract)
treatment foster care; service delivery; quality assurance; program evaluations