An ecosystems approach to human service database design.
Vera Institute of Justice.
Journal of Technology in Human Services
Vol. 24, No. 1 , p. 1-18
Available from: Taylor and Francis Group
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Early client-tracking databases were strongly influenced by the structure of previous paper-based systems. More recently, there has been evolution toward databases that attempt to represent the interconnectedness of people in the human service environment. No consensus on best practices, however, has yet emerged. This paper presents a systems analysis technique and a data model based on one of the theoretical foundations of current social work practice: the ecosystems perspective. This approach facilitates a range of knowledge management and performance measurement capabilities that have so far been uncommon in client-tracking systems. A case example illustrates analysis of the programmatic ecosystem in a real human service program (Adolescent Portable Therapy). (Author abstract modified)
management information systems; databases; records management; caseworker environment; ecological factors; workforce; models