Office of the Child Advocate Annual Report Fiscal Year 2018 [Massachusetts].
Massachusetts Office of the Child Advocate.
State Resource Technical Report
Published: March 2019
Massachusetts Office of the Child Advocate
One Ashburton Place, 5th Floor
Boston, MA 02108
Tel: 617-979-8374 866-790-3690 (Toll Free)
This 10th annual report discusses the activities and accomplishments of the Massachusetts Office of the Child Advocate (OCA) for Fiscal Year 2018, from July 1, 2017 to June 30, 2018. The report begins with an explanation of a strategic planning process undertaken by the OCA in Fiscal Year 2018 that sought to establish clearer criteria for selecting and prioritizing special projects and initiatives. Data is then reported on the demographics of children in Massachusetts, and the hiring of Salesforce to create a new database for the OCA is noted. Following sections provide information on the child abuse and neglect Complaint Line, abuse or neglect in out-of-home settings, Critical Incident Reports, legislative advocacy addressing the prevention of child abuse and neglect, and participation of the OCA on many boards and councils. Data reported indicate that during this reporting period, the OCA received 358 Complaint Line initial contacts, a decrease of 17% from the prior fiscal year. Of these contacts, 308 were complaint contacts and 50 were information and referral contacts. OCA reviewed 279 reports of abuse or neglect of children in out-of-home settings, 583 individual allegations of abuse and/or neglect were supported, and at least 445 children were the victims of these supported allegations. The OCA received the most reports from congregate care, child care, and foster care. The total number of supported reports in congregate care increased in congregate care, foster care, and public schools, while the number of supported reports from child care decreased. The report closes with OCA recommendations.
Massachusetts; foster children; child advocacy; child welfare reform; child safety; policy formation; child fatalities; child abuse; child neglect; residential care institutions; group homes; abusive foster parents; institutional abuse and neglect; authority figures as child abusers; statistics