Supporting Family Resiliency: A Toolkit to Strengthen Resident Resiliency During COVID-19 and Times of Crisis.
U. S. Department of Housing and Urban Development. Choice Neighborhoods.
Technical Report Federal Publication/Policy
Published: September 2021
This report presents a toolkit to help support staff and resident leaders in addressing the diverse needs of all Housing and Urban Development (HUD)-assisted housing residents and helping residents build highly resilient futures despite the unprecedented challenges of the COVID-19 pandemic. The toolkit was developed in partnership with staff from Choice Neighborhoods Planning and Implementation Grantees and resident leaders who reside in Choice Neighborhoods communities. The Choice Neighborhoods Office hosted a series of subject-specific presentations and exchange sessions with grantees and residents during the fall and winter of 2020–2021. The eight engagement sessions gathered information about best practices and challenges among Choice Neighborhoods communities. Based on the challenges and barriers, subject matter experts facilitated conversations around promising practices and creative solutions that underpin the toolkit. An introduction describes the progressive three tiers to resilience and key factors in the four steps to resiliency: seek, support, plan, celebrate. The following section presents grantee tools, including strategies for partnership engagement to support capacity and growth, mental health support for practitioners, and results-based accountability strategies that support resilient residents. A case study is presented of the Norris Homes resident-run afterschool program in Philadelphia. The next section focuses on resident tools and includes a resiliency self-assessment, strategies for talking about trauma and stress, a vision board exercise for telling a personal story, and best practices for capturing and sharing resident success. The final section describes creating a community vision board. Appendices include relevant resiliency tools and templates.
COVID-19; Disaster response; Resilience; Family services; Families at risk; Housing