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IDHS Office of the Inspector General FY21 Annual Report [Illinois].
Illinois Department of Human Services, Office of the Inspector General.
Annual Report
State Resource
iv, 38 p.
Public Domain
Published: December 10, 2021
View: https://www.dhs.state.il.us/page.aspx?item=134983
Download: https://www.ilga.gov/reports/ReportsSubmitted/3060RSGAEmail5877RSGAAttachDHS%20OIG%20FY21%20Annual%20Report.Final.pdf
This annual report from the Illinois Department of Human Services Office of the Inspector General (IDHS OIG) discusses the activities and accomplishments of the OIG for Fiscal Year (FY) 2021. It begins by describing the impact of the COVID-19 pandemic on OIG and reports OIG was able to reduce by 26% the amount of investigations that have been open for over 60 days; reduce the number of State facility staff that were on paid administrative leave as a result of OIG investigations by 29%; and reduce its overall caseload by 18%, while also making findings of abuse and neglect at an increased rate, and modestly increasing the percentage of investigations OIG completed within 60 days. In addition, FY21 data indicates that OIG: reduced its overall caseload from1,407 to 1,192; reduced the number of OIG investigations that have been open more than 60 days from 1,032 to 766; increased the percentage of cases completed within 60 days from 47% in FY20 to 50% in FY21; and helped reduce the number of facility employees on paid administrative leave due to OIG investigations that extend beyond 60 days by almost 30%. Following chapters provide data on hotline calls and referrals, allegations of abuse and neglect received and findings, written responses, compliance reviews, the Healthcare Worker Registry, site visits, reduction in caseloads, facility staffing ratios, timeliness investigations, and the Quality Care Board. Chapter 4 highlights new initiatives, including the Complaint Intake Pilot Project, OIG directive changes, and changes that allow employees to return to work more quickly if allegations against the employees are unsubstantiated or unfounded. Final chapters provide updates on staff training and certification, notable OIG investigations, and proposed legislation that would provide OIG with a statutory budgetary floor. 9 references.
Keywords:
Illinois; State programs; State agencies; COVID-19; Child welfare services; State disaster response; Agency oversight; State resource